Administrator

Role Overview

• Act as a first point of contact for clients, ensuring a friendly, professional, and efficient service.
• Coordinate property valuations, ensuring all necessary information is accurate, compliant, and up to date.
• Undertake essential statutory checks as part of the valuation process.
• Assist in the preparation of professional valuation reports and related documentation.
• Maintain accurate records of appointments, property details, and client information.
• Liaise with clients, surveyors, and external partners to arrange appointments, resolve queries, and provide exceptional support.
• Carry out data entry, database management, and preparation of reports.
• Manage incoming calls, emails, and correspondence promptly and professionally.
• Ensure compliance with regulatory standards and company procedures.
• Provide general administrative assistance to the wider team when required.

Requirements

• Previous administrative experience, ideally within property, real estate, or professional services.
• Excellent organisational skills and the ability to juggle multiple priorities.
• Strong attention to detail and accuracy in work.
• Confident communication skills, both written and verbal.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Professional and approachable manner when interacting with clients and colleagues.
• Proactive, adaptable, and eager to learn.