Commercial & Operations Coordinator

Role Overview

• Own and maintain the CRM system, ensuring accurate tracking of leads, meetings, pipeline stages, and deal status
• Prepare sales performance reports, dashboards, and pipeline summaries for management review
• Track key commercial metrics including leads, conversions, absorption, and revenue progress
• Coordinate internal and external sales meetings, site visits, and follow-ups
• Manage commercial calendars, schedules, and meeting logistics
• Ensure accuracy and completeness of commercial documentation, offers, and approvals
• Coordinate with Sales, Finance, Legal, and Operations teams to support deal progression
• Maintain organized records of contracts, approvals, and commercial correspondence
• Flag inconsistencies, risks, or delays in commercial processes to management
• In addition to sales operations responsibilities, support selected office and commercial team administrative needs, including coordination of internal commercial events, meetings logistics, and management of commercial-related office supplies and stationery, ensuring a well-organized and efficient working environment.

Requirements

• 3–6 years of experience in commercial coordination, sales operations, or operations support
• Strong organizational and process management skills
• High attention to detail and documentation accuracy
• Ability to coordinate across multiple departments
• Professional communication skills and sound judgment