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Product Operations Lead – Scrum Master at Portage CyberTech | JobVerse
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Product Operations Lead – Scrum Master
Portage CyberTech
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Product Operations Lead – Scrum Master
Canada
Full Time
2 weeks ago
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Key skills
Flux
Jira
Agile
Scrum
Project Management
Stakeholder Management
Product Management
Communication
About this role
Role Overview
Transform Product Managers' high-level epics and requirements into clear, actionable, and well-defined user stories for engineering.
Lead and facilitate prioritization discussions with project leads and stakeholders to ensure alignment on roadmap expectations.
Refine your own backlog: ensure all stories meet the Definition of Ready (DoR) before sprint planning to guarantee readiness criteria are satisfied.
Maintain backlog hygiene, including tracking dependencies, validating tickets, and cleaning up stories.
Monitor product operations in service delivery and proactively identify risks.
Collaborate with the Product Design & Experience team to review wireframes, flows, and prototypes, ensuring design alignment with requirements.
Serve as the primary point of contact during development sprints to clarify requirements, validate scope, and support engineering and QA.
Work with the PM to review, triage, and prioritize bugs based on impact, severity, and release timelines.
Prepare internal sprint demos and help communicate progress across teams.
Prepare and deliver internal product demos after the sprint.
Create and maintain documentation for product workflows, tools, and templates.
Develop product sheets (customer release notes) for each release and train internal teams.
Monitor product operations performance, identify risks early, and recommend mitigation strategies.
Maintain and report delivery KPIs, dashboards, and metrics that improve transparency and predictability.
Act as Scrum Master for one or more teams, ensuring Agile principles and practices are followed.
Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
Identify and remove impediments quickly, escalating when necessary to maintain team flow.
Requirements
5+ years in product management, project management, or similar roles.
2+ years as a Scrum Master.
Scrum Master certification (CSM) or equivalent is a strong asset.
Excellent mastery of Agile methodologies and Jira administration.
Strong communication and stakeholder management skills.
Ability to translate complex ideas into clear, actionable tasks.
Familiarity with prioritization frameworks such as RICE and backlog management best practices.
Tech Stack
Flux
Benefits
Flexible working hours
Professional development opportunities
Apply Now
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