Operations Management Accountant

Role Overview

• Track and reconcile plantroom operational costs (e.g. energy, maintenance, repairs).
• Produce monthly profit & loss statements and balance sheets for each scheme.
• Manage accruals, prepayments, and journal entries.
• Ensure all ESCo cashbooks are up-to-date.
• Ensure all relevant invoices, costs, and data are logged accurately against the correct scheme.
• Develop dashboards or spreadsheet models for contract tracking and internal reporting.
• Prepare clear, client-facing financial reports.
• Present monthly or quarterly financial reports to clients (virtually or in person).
• Confidently communicate financial findings, concerns, or risks to the ESCo Board, including supporting data and clear recommendations.
• Provide clients with VAT Reports.
• Support client budgeting and forecasting through proposed tariffs.
• Model the financial impact of proposed maintenance activities or capital improvements.
• Contribute to long-term financial planning and strategy for ESCo contracts.
• Calculate and track KPIs (e.g. Scheme Surplus / Heat Network Efficiency / Meter Health).
• Monitor contract-level financial performance and highlight underperforming areas.
• Identify trends or inefficiencies that could drive cost savings or revenue opportunities.
• Benchmark performance across sites and provide insights to improve service delivery or pricing structures.
• Liaise with service providers to confirm costed works and schedules.
• Coordinate with internal teams to capture maintenance data for reporting.
• Ensure planned preventive maintenance (PPM) schedules and reactive works are reflected in cost reporting.
• Monitor service level agreement (SLA) compliance across contracts and contribute to performance metrics.
• Work with operational staff to improve cost control and financial visibility of day-to-day services.
• Assist with the onboarding of new sites or contracts from a financial perspective.
• Coordinate client invoicing and ensure accurate billing for utility recharges, services, and maintenance works.
• Support client queries related to costs, billing, or site performance. (B2B)
• Assist in producing documentation for client reviews, audits, or contract renewals.
• Support contract reviews by providing insights into site-level financial performance.
• Ensure compliance with financial controls and procurement procedures.
• Work cross-functionally with operations, finance, and service delivery teams.
• Contribute to ongoing process improvement initiatives.

Requirements

• Broad experience in an accounting, finance analyst, or operations finance role (management accounting bias)
• Comfortable working in or alongside operations, maintenance, energy, or facilities management
• Advanced Excel skills (pivot tables, lookups, dashboards)
• Strong attention to detail and continuous improvement mindset
• Confident working independently as well as contributing to collaborative improvements
• Experience with financial systems (e.g. Xero/ Sage) and/or CAFM tools (e.g. BigChange) preferred.

Benefits

• 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
• Employer pension contribution matched at 4%.
• Free, confidential support available for personal and professional challenges.
• 'DO RIGHT WITH INSITE' provides up to 2 paid days off per year for volunteering with company-led initiatives.
• Regular company social events, including an annual Summer Party and Christmas Party.