Own the end-to-end Salesforce intake process across all teams including Revenue, Marketing, Partnerships, Support, Finance, Product and Operations
Act as the primary point of contact for Salesforce requests, enhancements, and ideas
Challenge solution-led or poorly framed requests and rework them into clear, problem-oriented demand
Translate validated business problems into clear, structured requirements suitable for Salesforce delivery
Partner with the Salesforce Platform Lead to ensure requirements align with platform standards and architectural patterns
Act as the primary Salesforce requirements interface for business stakeholders
Maintain high-quality documentation in Confluence and Jira

Strong experience as a Business Analyst working on Salesforce platforms
Comfort operating in a lean Product and RevOps environment
Experience working closely with platform leads, product owners, and senior stakeholders
Strong understanding of Salesforce data models and CRM processes
Revenue Operations or Systems experience is highly advantageous

Flexibility in work hours and location, with a focus on managing energy rather than time.
Access to online learning platforms and a budget for professional development
A collaborative, no-silos environment, encouraging learning and growth across teams
A dynamic social culture with team lunches, social events, and opportunities for creative input
HMO
Leave Benefits
13th Month Pay

Salesforce Business Analyst

Key skills