Own and drive the product roadmap, ensuring initiatives align with Shift's growth strategy and commercial objectives
Take accountability for product performance across financial, operational and customer metrics
Lead discovery end-to-end
from understanding the problem space through to landing on a commercially grounded approach
Apply commercial judgement to product decisions, including how pricing, inserts and policy changes influence product economics
Identify opportunities to optimise pricing, processes, eligibility, segmentation and lifecycle performance
Collaborate with Risk, Compliance and Operations to deliver scalable, compliant and efficient products
Work with Design and Tech to create solutions that drive product adoption and customer retention
Partner with Sales and divisional leaders to align product capabilities with market needs
Keep product documentation, workflows and policy definitions accurate and up to date across systems and teams
Lead strategic portfolio planning, including investment prioritisation and commercial modelling
Monitor and manage product risks, serving as an escalation point when needed

7+ years in product management within financial services, fintech, lending or payments
Experience working in a highly regulated environment, with a solid understanding of how risk, compliance and commercial considerations shape product decisions
Strong commercial acumen, including unit economics, pricing decisions and an understanding of how product choices influence the P&L
A proven ability to lead discovery that lands on decisions, not just insights
Experience with credit policy, risk frameworks and compliance requirements
A track record of owning product performance end-to-end and driving improvement from data
Strong stakeholder management skills across cross-functional teams including Sales, Credit, Ops, Tech and Legal
High attention to detail across documentation, process and decision-making
A bias for outcomes, continuous improvement and getting to the root of a problem.

Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.
Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.
Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.
Family support – industry leading 26 weeks paid parental leave.
Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work.
Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.

Senior Product Manager

Key skills