Create and maintain comprehensive technical documentation, code samples, and tutorials that demonstrate best practices for implementing Verify, Identity Insights, and other network API integrations
Host webinars, workshops, and hackathons to educate developers on building secure authentication flows, implementing fraud detection, and leveraging carrier network data
Develop and maintain tools that help keep API documentation current, including automated testing of code samples and integration examples
Design and contribute to SDKs and developer tools that simplify integration of network APIs across multiple platforms and programming languages
Gather and analyze developer feedback to identify opportunities for API improvements, better developer experiences, and new network-powered features
Work closely with Product, Engineering, and Support teams to ensure tooling aligns with platform capabilities, security requirements, and developer needs
Requirements
Strong software development experience with expertise in authentication, identity verification, or security-related technologies
Proficiency in multiple programming languages relevant to both server-side and client-side development
Experience with API design, implementation, and RESTful web services
Understanding of authentication flows, security best practices, and fraud prevention concepts
Strong technical writing and documentation skills
Excellent problem-solving and debugging skills
Strong communication skills and ability to work in a remote environment.
Previous Developer Experience, Developer Relations or Developer Advocacy experience (considered a plus)
Understanding of telecom networks, carrier APIs, and mobile network infrastructure (considered a plus)
Experience with authentication protocols (OAuth, OIDC, SAML) and multi-factor authentication (considered a plus)
Familiarity with fraud detection, risk scoring, and identity verification solutions (considered a plus)
Proficiency in multiple programming languages commonly used for tooling and server-side development (considered a plus)
Familiarity with cloud communication platforms (CPaaS), Network APIs, and Vonage APIs (considered a plus)
Background in creating developer documentation and technical content (considered a plus)
Experience with SDK development and maintenance across multiple platforms (considered a plus)