Senior Account Director

Role Overview

• Collaborate and partner with internal and external assigned account teams to develop a strategic and tactical plan to achieve desired sales, engagement and growth targets
• Responsible for the sale of Amwell’s core products and clinical programs within key accounts.
• Work with third party clinical program partners in the interest of your assigned accounts and support open enrollment and or benefit fairs both in person and remote.
• Effectively support implementation and nurture accounts to ensure optimal performance and success of Clinical Partner Programs through or third-party partners
• Understand business objectives and vision; share those objectives with the Amwell team
• Deep understanding of Health Plans, benefit structures and how Amwell’s products and programs may be implemented and leveraged by the client
• Ability to leverage data analysis to identify emerging trends, opportunities for success, and areas needing attention.
• Provide input and suggestions to marketing teams based on client feedback
• Lead presentations and on-site visits with assigned accounts
• Maintain professional internal and external relationships with both the payer account team and the ASO employer benefit team that reflect the core values of Amwell
• Develop specific plans on how to grow existing accounts, maintaining a best practice template and guiding each ASO employer toward it.
• Demonstrate service excellence
• 10-25% travel required

Requirements

• A strong background in working for or with health plans and employers
• Ideal candidate has experience selling, managing, and marketing condition management programs
• Excellent presentation skills
• Skilled relationship developer
• Possess strong planning and organization skills,
• Background in account management, marketing, program management
• Comfortable dealing with and managing in an extremely fluid, fast-paced environment.
• BS Degree required. 7-10 years’ prior experience working with or for health plans. An ideal candidate will have sold technology products or related services to health plan executives
• A solid background in healthcare is a must

Benefits

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance