IT Project Manager – Scrum Master

Role Overview

• Manage RFP/SOW process when onboarding vendors
• Manage and lead enterprise projects in support of your team and business colleagues.
• Contribute to a scrum backlog and execute projects in a transparent and open communication approach.
• Coach the team in using industry-standard Agile methodology and scrum practices and utilize best practices to help the team achieve customer satisfaction.
• Facilitate and/or assist the IT Product Owner with the various scrum meetings e.g., daily scrum, sprint planning, sprint demo and sprint retrospective.
• Assist the team to create/organize user stories and/or assist in testing to help them achieve the sprint goals.
• Lead a project team to a successful, quality deliverable, by working collaboratively to identify the right solution based on customer needs.
• Serve on multiple teams based on customer priorities and project needs, handling multiple responsibilities and roles simultaneously.
• Be responsible for managing project budgets and continually evaluate project estimates.
• Manage vendor relationships and expectations when projects require third party integration.
• Assist in the determination of sprint expectations with team members and other stakeholders.
• Delegate tasks and responsibilities to appropriate personnel but always be willing to jump-in to clear impediments and roadblocks impacting your team.
• Proactively communicate and manage expectations and deliverables.
• Provide IT consultation and make project recommendations and decisions, by having discussions with stakeholders and scrum team members.
• Collaborate across IT, to ensure the success of your projects and those of your colleagues.
• Perform identified project management activities per the standards of the IT Project Management Office.
• Other duties as assigned.

Requirements

• Proven Project Management, business requirements/process experience in both Agile and waterfall methodologies.
• Strong working knowledge of enterprise software tools including JIRA, MS Project, Visio, SQL, and Microsoft O365.
• Experience working in a team-oriented, collaborative environment and is also independent, and self-directed towards a proactive solution approach.
• Exceptional customer focus, time management, verbal and written communication skills.
• Experience with software development processes, system interactions, with an ability to navigate complex systems.
• Proven experience coordinating or leading project initiatives
• Experience leading delivery of large‑scale data collection systems, data warehousing, ETL processes, and business intelligence solutions.
• A willingness, desire, and aptitude to learn new technologies.
• A willingness to continually improve processes and share lessons learned.
• Flexibility to adjust with shifting priorities and possess strong analytical and problem-solving capabilities.
• Working knowledge/experience of the scrum framework, scrum values, and scrum process.
• Possess excellent conflict resolution, stakeholder management, and negotiation skills.
• Scrum master certification, e.g. Scrum Alliance, PMI, or Scrum.org (preferred)
• Project Management Professional (PMP) Certification (preferred)
• Experience with Microsoft Project Online (MSPOL) (preferred)
• Experience with Microsoft Power BI (preferred)
• Bachelor’s degree in information technology, computer science, or business administration (preferred)
• Experience with projects using .NET, SQL and MongoDB (preferred)
• Some exposure or experience with Web Content Management Systems (CMS) such as Sitefinity and Sitecore (preferred)
• Experience with Salesforce a plus (preferred)

Tech Stack

• ETL
• MongoDB
• PMP
• Sitecore
• SQL
• .NET

Benefits

• insurance (medical, dental, vision, basic life, and short
• and long-term disability, and supplemental options)
• generous paid time off (pre-loaded vacation and sick, 12 holidays and an organizational shut-down during the last week of the year, parental leave, 2 community service days, and half-day summer Fridays)
• tuition assistance
• a very competitive 10% retirement contribution after a year of service