SecurityScorecardRemote
Customer Success Manager
Portugal
Full Time
2 weeks ago
$40,000 - $70,000 EUR
Visa Sponsorship
Key skills
Cyber SecurityCSaaSRisk ManagementCustomer SuccessSales
About this role
Role Overview
- Design success for a portfolio of enterprise and strategic customers throughout their lifecycle.
- Lead strategic conversations with customers to align our platform as a solution to their business challenges.
- Serve as a confident subject matter expert as it relates to the SecurityScorecard platform.
- Manage the gross and net retention of your portfolio; including forecasting and efficient execution.
- Work with CS and Sales VPs to continuously improve the customer journey.
Requirements
- Bachelor's degree
- 3+ years of experience supporting B2B customers in a SaaS organization as a customer success manager, technical account manager or similar customer-facing role.
- Knowledge of the tenets of Third Party Risk Management programs and cybersecurity domain experience
- Experience working with C-level Executives that includes meetings, high level presentations, and collaborative discussions.
Tech Stack
- Cyber Security
Benefits
- Specific to each country, we offer a competitive salary
- stock options
- Health benefits
- unlimited PTO
- parental leave
- tuition reimbursements
- and much more!