Freelance Content Quality Auditor

Role Overview

• Conduct thorough audits of product content to ensure accuracy, clarity, consistency, and adherence to brand guidelines.
• Execute audits in line with provided audit frameworks, ensuring all required checks and criteria are applied consistently.
• Identify, categorize, and document content quality issues.
• Provide clear, constructive, and actionable feedback to content creators and relevant stakeholders.
• Leverage various tools and software, such as Google Sheets, ensuring all data is accurately recorded and easily accessible for review.
• Maintain strong organizational practices; manage workload across multiple tasks/projects, prioritize effectively, and meet deadlines reliably.
• Support adjacent content-related processes such as inventory checks, general QA, and data quality assurance.
• Label and annotate data according to detailed annotation guidelines to support the training and evaluation of LLMs and other machine learning models.
• Ensure all labelling outputs are complete, traceable, and recorded correctly in required formats/tools.

Requirements

• Fluent English speaker (C1+).
• Formally registered as a freelancer in your country of residence.
• Available to work a minimum of 15 hours per week for GetYourGuide.
• A reliable remote setup with a stable internet connection and access to required tools.
• Proven experience in content auditing, content moderation, quality assurance, data labelling, and/or annotation.
• Exceptional attention to detail and strong analytical skills.
• Comfortable working in Google Workspace (Docs, Sheets, Slides).
• Ability to provide clear, structured, and actionable feedback.
• Strong time management skills; ability to work independently while collaborating effectively with a distributed team.
• Professional communication skills and reliability in meeting deadlines and following guidelines.
• Candidates with experience in the travel, tourism, or marketplace/e-commerce industry will be prioritized.

Benefits

• Flexibility: you set your own hours.
• Punctual payment: paid once per month.
• Support: guidance from our internal content team and experienced freelancers.
• Friends & family discount: 20% discount on GetYourGuide bookings for all freelancers.