LeadershipStakeholder ManagementChange ManagementDecision Making
About this role
Role Overview
The Vice President, Patient Solutions is a senior executive leader responsible for the performance, scalability, and strategic growth of AssistRx’s Patient Solutions organization, including all client programs, operational delivery, and revenue-generating services.
This role owns the end-to-end program execution, client satisfaction, and operational excellence, ensuring that AssistRx delivers high-quality, compliant, and efficient patient support services across pharmaceutical manufacturer partnerships.
The VP will partner cross-functionally with Technology, Talent Acquisition, Finance, Compliance, and Client Success to drive innovation, optimize delivery models, and scale operations to meet increasing client demand.
This leader is accountable for P&L performance, program KPIs, workforce strategy, and patient outcomes, while building a high-performing leadership bench across Patient Solutions.
Requirements
Bachelor’s degree required
Master’s degree (MBA, MHA, or related) strongly preferred
10–15+ years of experience in:
Healthcare operations, patient support programs, or pharma services
5+ years in senior leadership (Director / VP level)
Proven experience managing:
Large-scale operations (call center, patient services, or similar)
Multi-program environments with revenue accountability
Experience working with:
Pharmaceutical manufacturers or healthcare clients strongly preferred
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire