Content Curation Analyst – Mid-level

Role Overview

• Perform curation and production of HR content with a focus on clarity, conciseness and accessibility;
• Identify opportunities to improve existing content based on data analysis and employee feedback;
• Prioritize requests according to criticality and their impact on the employee experience;
• Develop and monitor action plans to drive continuous content improvement;
• Collaborate with internal teams to ensure information is consistent and up to date;
• Create and track performance indicators related to employee satisfaction with available content;
• Propose and implement improvements aimed at increasing self-service rates and reducing support tickets.

Requirements

• Previous experience in content curation, internal communications or HR-related areas;
• Analytical ability to interpret data and define priorities;
• Excellent written communication and a strong user-experience focus;
• Proactive, organized and strategically minded;
• A bachelor’s degree in Business Administration, Communication, Psychology, Education (Pedagogy) or related fields is a plus;

Benefits

• Choose the benefits that best suit you and your dependents via a digital platform offering multiple categories such as gym, meal (VR) and food (VA) allowances, pharmacy assistance, medical and dental coverage, and life insurance;
• Corporate mobile phone — a brand-new smartphone for you;
• Unlimited voice and data plan — truly unlimited, on the best mobile network, now even faster with Vivo 5G;
• An exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
• Eligible to receive an annual bonus or Profit Sharing (PPR);
• Plan your future with a private pension plan;
• Have children? You are entitled to a subsidy to help with school, daycare or nanny expenses;
• Work in an environment that respects your personality, dress style and individuality — be authentic. #VemdeVocê;
• Work remotely up to twice a week. #Mobility;
• Flexible working hours;
• Enjoy a day off to celebrate your birthday (Day Off);
• Join one of the largest corporate volunteer programs to make a positive impact in the world;
• Take advantage of our Educational Development Program, which provides partnerships with educational institutions at a discount, plus certifications and online courses;
• Advance your career through our Internal Recruitment Program, in Brazil or abroad — we operate in more than 17 countries! #VivoMinhaCarreira;
• Benefit from initiatives that support your physical, emotional and social well-being. Our #VivoBemEstar program promotes healthy habits and quality of life and offers consultations with nutritionists, psychologists, social workers, telemedicine and more;
• All positions are open to people with disabilities and/or rehabilitated professionals. We have a culture that values diversity, differences and people’s potential! #VivoDiversidade #VemPraVivo