Senior Solution Architect

Role Overview

• Provide advanced technical pre-sales support and architect solutions that include Red Hat products, consulting services, and training aligned with those of our IT and network ecosystem of partners.
• Drive engaging conversations, customer relationships and architect solutions that result in sales growth.
• Meet revenue goals, deployment, and service objectives while sustaining good relationships with prospects and customers.
• Support customer meetings through presentations (e.g., whiteboarding or formal presentations), demonstrations, and explanations of the value of Red Hat technologies, open platforms and architected solutions.
• Build trusted relationships with customers and partners to gain an in-depth understanding of the customer's and/or partner’s business, network infrastructure, IT, and applications environments allowing the sales team to best match Red Hat products and solutions with those of our ecosystem of partners to address the customer’s business needs and requirements.
• Collaborate with product teams and the Product Engineering, Professional Services, and Sales teams to ensure excellent customer experience with our offerings and solutions.
• Serve as a trusted subject matter expert for the customers, gain trust of IT professionals, and build long-lasting relationships within our key accounts.
• Prepare detailed product specifications and implement customer installation plans.
• Demonstrate expertise by delivering whitepapers and conference speeches; share knowledge with your team members to allow them to learn from your work.
• Create and update detailed Technical Account Plans for each enterprise account.
• Take classes and certifications exams as required to meet the role's continuing education requirements.

Requirements

• 5 or more years of experience as a sales engineer, consultant, solutions architect, or a relevant role.
• Knowledge of Linux (preferably Red Hat Enterprise Linux), Red Hat Satellite, Red Hat Insights, or other related technologies.
• Knowledge of containers, Kubernetes, and Platform as a Service (PaaS) technologies, such as Red Hat OpenShift.
• Knowledge of Ansible or similar automation technologies.
• Knowledge of public clouds, including AWS and GCP.
• Fluent written and verbal communication skills in English.
• Ability to present and have technical and business discussions with C-level executives.
• Willingness to travel up to 50%.

Tech Stack

• Ansible
• AWS
• Google Cloud Platform
• Kubernetes
• Linux
• OpenShift

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account
• healthcare and dependent care
• Health Savings Account
• high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!