Assist in building and maintaining relationships with stakeholders such as OEMs, engineering firms, and operators in the Data Center space
Support the team in promoting RRX products and solutions
Support basic customer questions regarding product applications (training provided)
Help prepare sizing information, product recommendations, or technical materials under guidance from Product Management or Application Engineering
Work with Account Managers and the Product team to ensure opportunities are logged, updated, and moving through the sales process
Assist in coordinating communication between customers and internal technical teams
Help create simple sales tools, presentations, or value messaging focused on customer needs such as energy efficiency, system reliability, and sustainability
Support basic competitive research and help summarize findings for the team
Provide responsive, helpful support to internal and external customers
Assist in follow-up communication to ensure positive customer interactions
Help gather and summarize competitor information, industry trends, voice of customer analysis, and gaps in the market to support the development of new product initiatives

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Engineering Technology, Business, or a related field
0–2 years of commercial, engineering, or customer-facing experience (internships welcome)
Strong communication and presentation skills
Customer-focused mindset with willingness to learn technical concepts
Basic analytical and problem solving skills
Ability to manage multiple tasks and meet deadlines
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
Ability to work independently and in a team environment
Familiarity with HVAC systems, electric motors, or airflow concepts (not required; training provided)
Experience with CRM systems or data tools (e.g., Power BI)
3D CAD exposure a plus but not required
High level of initiative and desire to learn product management or technical sales

Application Engineer, Data Center Cooling Systems

Key skills