Application Engineer

HBK - Hottinger Brüel & Kjær is a leading company in the test and measurement industry, seeking an Application Engineer to support their North American team. The role focuses on sound and vibration measurement and analysis solutions, requiring collaboration with various teams and direct engagement with customers.

Responsibilities:

• Serve as the technical liaison in support of the sales organization
• Understand customer test and measurement requirements and evaluate/configure systems to meet their needs across the full measurement chain (transducers, signal conditioning, data acquisition, and analysis software)
• Support a broad range of sound and vibration applications including acoustic analysis, vibration measurements, structural dynamics, and system-level troubleshooting
• Provide technical presentations and solution overviews to customers and internal stakeholders
• Deliver on-site and virtual demonstrations of HBK solutions
• Lead paid training sessions, workshops, and system installations
• Provide technical support and troubleshooting assistance for both hardware and software systems
• Participate in on-site customer tests to ensure proper system configuration and data integrity
• Conduct proactive outreach to the installed customer base to ensure high levels of user satisfaction and adoption
• Collaborate with development teams by relaying customer feedback, enhancement requests, and bug reports

Requirements:

• Bachelor's or Master's degree in Engineering (Mechanical, Electrical, or related field) or equivalent industry experience
• 10+ years of engineering experience in sound and vibration, acoustics, structural dynamics, or related test and measurement disciplines
• Strong background in sound and vibration testing and analysis using commercial measurement software platforms
• Experience with data acquisition systems and instrumentation, including familiarity with industry-standard hardware platforms (e.g., acquisition systems or National Instruments platforms) is a plus
• Experience working with competitive sound and vibration analysis software platforms is a plus
• Ability to work remotely while traveling approximately one-third of the time within North America, with occasional international travel possible
• Must be able to travel freely within North America to support customers and internal teams
• Must be a U.S. Citizen
• Demonstrated problem-solving abilities and strong analytical skills
• Excellent technical presentation and communication skills
• Strong interpersonal skills with the ability to build credibility and trust with customers
• Comfortable operating in a customer-facing, commercial environment
• Ability to take ownership of complex technical engagements from start to finish
• Self-motivated, self-directed, and eager to continuously learn and develop
• Ability to translate complex technical concepts into clear, practical guidance for customers