Technical Writer Intern

Role Overview

• Edit and format knowledge base articles to ensure compliance with the Flexera Knowledge Base Style Guide.
• Use an AI agent to assist in rewriting and improving article clarity, tone, and structure.
• Ensure all articles follow approved templates and maintain consistency in terminology, grammar, and branding.
• Collaborate with subject matter experts and the knowledge management team to clarify technical details when needed.
• Review and validate AI-generated edits for accuracy and adherence to style guidelines.
• Track and document edits in the content management system.

Requirements

• Currently pursuing or recently completed a degree in Technical Communication, English, Professional Writing, Information Technology, or a related field.
• Strong writing and editing skills with attention to detail.
• Familiarity with style guides.
• Ability to understand and simplify technical concepts for a non-technical audience.
• Comfortable using AI tools and learning new technologies.
• Excellent organizational and time management skills.
• Experience with knowledge base platforms or content management systems.
• Basic understanding of APIs, SaaS products, or IT terminology.
• Interest in UX writing and content strategy.

Benefits

• Hands-on experience applying a corporate style guide to real-world content.
• Exposure to AI-assisted content editing workflows.
• Mentorship from an experienced technical writer and knowledge manager.
• Opportunity to build a portfolio of published work.