Edit and format knowledge base articles to ensure compliance with the Flexera Knowledge Base Style Guide.
Use an AI agent to assist in rewriting and improving article clarity, tone, and structure.
Ensure all articles follow approved templates and maintain consistency in terminology, grammar, and branding.
Collaborate with subject matter experts and the knowledge management team to clarify technical details when needed.
Review and validate AI-generated edits for accuracy and adherence to style guidelines.
Track and document edits in the content management system.
Requirements
Currently pursuing or recently completed a degree in Technical Communication, English, Professional Writing, Information Technology, or a related field.
Strong writing and editing skills with attention to detail.
Familiarity with style guides.
Ability to understand and simplify technical concepts for a non-technical audience.
Comfortable using AI tools and learning new technologies.
Excellent organizational and time management skills.
Experience with knowledge base platforms or content management systems.
Basic understanding of APIs, SaaS products, or IT terminology.
Interest in UX writing and content strategy.
Benefits
Hands-on experience applying a corporate style guide to real-world content.
Exposure to AI-assisted content editing workflows.
Mentorship from an experienced technical writer and knowledge manager.
Opportunity to build a portfolio of published work.