Chief of Staff – CRO

Role Overview

• Act as a strategic partner to the CRO, driving high-priority operational initiatives across Sales, Marketing, Customer Success, RevOps, and Partnerships.
• Convert high-level vision into actionable, measurable execution plans, ensuring clear accountability and resource alignment across the GTM organization.
• Drive the completion of mission-critical special projects and action items, acting as a proxy for the CRO to maintain organizational velocity.
• Design and manage the core GTM operating model, including pipeline reviews, forecasting cycles, QBRs, and leadership offsites.
• Proactively identify systemic friction points and architect scalable solutions to improve organizational efficiency.
• Collaborate with Revenue Operations to synthesize complex performance metrics into actionable insights for the executive team.
• Serve as the primary bridge between the GTM organization and Product, Finance, and People teams to ensure seamless cross-functional execution.
• Connect the dots across disparate workstreams to identify risks, dependencies, and opportunities that impact the broader revenue strategy.
• Lead the preparation of high-stakes materials for Board of Directors meetings, Executive Leadership sessions, and investor relations.
• Structure executive discussions to facilitate rapid, data-informed decision-making and ensure alignment on complex strategic trade-offs.
• Orchestrate the internal communication strategy for the CRO, ensuring clarity of mission and transparency of progress across the global GTM organization.
• Own end-to-end execution of critical GTM workstreams, including territory optimization, segmentation, and new market entries.
• Pilot and institutionalize new revenue motions, moving them from concept to scalable process.
• Act as a strike team leader to diagnose and resolve systemic bottlenecks across the revenue engine.

Requirements

• 5+ years of experience in Management Consulting, Strategy, BizOps, in a high-growth GTM environment.
• Firm grasp of the key performance indicators and metrics that drive revenue functions required. Direct experience in Revenue Operations, Sales Operations, or Customer Success strategy a huge plus.
• High proficiency in translating complex data sets into actionable strategic insights and executive-level narratives, combined with sophisticated communication skills capable of advising executive leadership and facilitating high-stakes discussions.
• Strategic agility with the ability to pivot between high-level thinking and deep-dive operational execution.
• Exceptional project management skills with the ability to architect structure within ambiguous, fast-paced environments.
• A finisher mindset with a high degree of ownership and the ability to manage competing priorities with precision.
• Deep experience within the SaaS ecosystem, specifically supporting or leading high-velocity Go-To-Market organizations highly preferred.
• Proven success navigating the ambiguity of high-growth startup environments needed.
• Domain knowledge or experience within the Nonprofit sector highly desired.

Tech Stack

• Go

Benefits

• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
• FSA and HSA Spending Account.
• 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
• 401(k) plan with company match.
• 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
• Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
• Generous home office stipend to support your remote workspace.
• Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
• Charitable giving program and paid volunteer time off with registered non-profits.