Assume ownership of our Orders product roadmap and E-Commerce Playbook, becoming the trusted expert on how Orders flow from external systems into BillingPlatform.
Develop a deep understanding of customer personas and order workflows, ensuring that our products solve meaningful, real-world problems.
Analyze product usage, customer feedback, and market signals to identify and prioritize high-impact opportunities for billing innovation.
Partner with Product leadership to define, prioritize, and maintain the Orders roadmap, translating insights into actionable initiatives with clear success metrics.
Collaborate with UX Design to make complex commerce workflows feel intuitive and with Engineering to ensure our platform remains scalable and performant.
Write clear, outcome-oriented product requirements and partner with engineering to deliver functionality that improves the value customers realize from the platform.
Serve as the dedicated Product Owner for an engineering squad, ensuring a constant flow of high-quality, AI-collaborated, well-defined workflows and user experiences for every sprint.
Lead readiness and go-to-market execution, including documentation, field enablement, and marketing collaboration for successful launches.
Validate and demonstrate new functionality, ensuring releases satisfy the original product intent and customer expectations.
Represent BillingPlatform’s Billing capabilities in executive demos, customer briefings, and strategic opportunities.
Perform competitive analysis and market intelligence around order-to-cash functionality.
Requirements
Hybrid Order Expertise: 3–5+ years of PM experience managing order-to-cash workflows for businesses with both Enterprise Sales (CPQ/CRM-led) and PLG/E-commerce (API-led) motions.
Transactional & Rating Nuance: Deep understanding of the "math" behind an order. You are comfortable defining logic for complex charges, credits, and usage-based rating. You understand proration, tiered pricing, and how "Order" data dictates downstream "Invoicing" accuracy.
Hands-on Technical Literacy: You don't just write docs; you explore the system. You are proficient in SQL for auditing order data and Postman for testing ingestion APIs. You can read a JSON payload and explain to a dev why a specific discount didn't map correctly to a Revenue Contract.
Integration & Data Ingestion: Experience with diverse ingestion patterns—from automated REST APIs for web checkouts to mediating complex PDFs or Salesforce CPQ data for enterprise deals.
Full Lifecycle GTM: Proven track record of taking a feature from deep Discovery (talking to CFOs and RevOps) to GTM Execution (training Sales and Professional Services, and creating technical documentation).
Communication & Presentation: Exceptional verbal and written English. You can explain a "tiered-volume rating" logic to a developer and a business stakeholder with equal clarity, ensuring everyone understands the financial outcome.
Tech Stack
SQL
Benefits
Competitive compensation with a robust benefits package, including medical, dental, vision, LTD, HSA, FSA, free virtual mental health counseling, and health and wellness perks
Medical insurance coverage effective on the first day of employment
401(k) match that is 100% immediately vested
Discretionary and charitable time off program
Home office setup allowance for fully remote employees