Sales Strategy and Operations Associate

Role Overview

• Own the end-to-end Fraud, Waste, and Abuse (FWA) certificate workflow for broker and agent onboarding
• Partner with our offshore vendor to oversee day-to-day workflow execution across agent appointment processing and FWA certification
• Lead the charge on how we integrate AI into our operations
• Serve as a responsive and reliable point of contact for broker and agent inquiries via email and case management
• Support the team in managing agent state appointments and state licensing
• Conduct data analysis and reporting on onboarding workflows to track performance

Requirements

• 2+ years in operations, project management, or an analytics role
• Comfortable using Excel/Google Sheets to analyze data and surface actionable recommendations
• Previous healthcare experience preferred

Benefits

• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program
• And more....