Deliver on the product vision and roadmap for Reverse Logistics
Lead an agile, cross-functional delivery team to build scalable and reliable platforms that support reverse logistics and returns operations end-to-end
Partner deeply with operational stakeholders to understand pain points and translate requirements into clear product direction, prioritization, and measurable outcomes
Serve as the functional domain expert in reverse logistics, connecting technical implementation with business context and operational goals
Communicate effectively across business and technical audiences to drive alignment, influence outcomes, and lead change across complex stakeholder groups
Collaborate with internal partners and external vendors to engage, influence, and build strong working relationships
Contribute to the broader reverse-logistics modernization journey, unlocking value from new platforms and capabilities and supporting new initiatives
Requirements
2-4 years of experience as a product manager delivering software products in complex operational domains (retail operations, logistics, supply chain, or post-purchase experiences)
Hands-on familiarity with reverse logistics concepts (returns, repairs, return-to-vendor, write-offs/disposition, shipping) and how these connect across systems and operations
Experience leading cross-functional agile teams and delivering iterative value through well-shaped roadmaps, backlogs, and clear outcome measures
Strong ability to partner with technology, business, and operations teams, translate needs into product requirements, and make effective trade-offs across scope, timeline, and value
Confident communicator with a talent for translating technical details into meaningful conversations with business stakeholders
Benefits
Remote-first work environment
Employee discounts on awesome tech from day one
Flexible health benefits and wellness program
TFSA and RRSP programs
100% matched company pension plan
Training programs to build new and transferable skills