Senior Account Manager, Sports Practice

Role Overview

• Serve as the primary point of contact for assigned Sports clients, owning day-to-day relationships and overall account performance
• Managing 10-15 accounts approximately at one time
• Build and maintain strong client relationships and trust
• Lead client communications, including regular updates, reporting, and executive-ready presentations
• Develop a strong understanding of client business objectives, brand, and communication strategies
• Partner with the Managing Director to shape account strategy and identify growth opportunities
• Drive retention and organic growth within assigned accounts by expanding value and aligning solutions to client needs
• Support proposal development and present recommendations and solutions to client stakeholders
• Identify and develop new opportunities and collaborate with internal teams to scope and develop solutions
• Oversee execution of client programs, ensuring alignment with strategy, timelines, and quality expectations
• Coordinate cross-functional teams (archival, research, project management, creative, media, finance, billing)
• Set and manage client expectations while aligning internal resources and timelines
• Act as a final quality check on deliverables before client delivery
• Ensure projects are tracked and progressing efficiently in partnership with internal teams
• Identify risks and proactively address gaps and opportunities within accounts
• Develop clear account briefs and internal updates to ensure team alignment
• Ensure teams have the context and direction needed to execute successfully

Requirements

• Bachelor’s degree
• 3–6 years of experience in client service, account management, or program management
• Experience in agency, consulting, or client-facing environments
• Experience working with sports organizations, teams, or leagues (preferred)
• Strong communication and presentation skills
• Proven ability to manage client relationships and deliver programs
• Experience working cross-functionally
• Ability to influence without direct authority

Benefits

• Competitive Salary
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities