Key skills
UnixCVisual BasicCommunication
About this role
Role Overview
- Provides Production Support (Hardware and Software) activities to Teradyne’s customers in Malaysia.
- This includes supporting test equipment troubleshooting and break-fixing, analyzing problems, and recommending solutions on Teradyne ATE platforms to optimize customer production throughput.
- Apply electrical engineering principles to troubleshoot and solve problems on test instruments.
- Support test program release-to-production activities at the customer site.
- Interfaces with various support teams within Teradyne to deliver on Teradyne’s commitment to our customers.
- Provides remote technical support.
- Provides formal and on-the-job training to the customers.
- Provides active management of the assigned accounts.
- Escalates service issue and takes ownership of the issues until it is resolved.
- Any other duties as assigned.
Requirements
- Degree in Electronics/Electrical Engineering
- Strong team player with good interpersonal and problem-solving skills
- 2-3 years’ test/product engineering experience in IC component testing preferred.
- Good written and verbal communication skills in English and your native language.
- Willing to travel.
- Knowledge of ‘C’ or Visual Basic programming and UNIX and/or Windows.
- Handler and prober interface experience.
Tech Stack
- Unix
Benefits
- Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, fitness and health, heath screening, insurance (Term Life, Personal Accident and Hospitalization and Surgical), time off (annual leave starting with 15 days), tuition assistance programs, and more.