Key skills
LinuxMariaDBMongoDBMySQLOraclePostgresPostgreSQLMSSQLCommunicationRemote Work
About this role
Role Overview
- Assist customers to quickly restore crashed systems
- Investigate root causes of OutOfMemory errors or system crashes and provide customers with solutions to prevent recurrence
- Troubleshoot system performance and SMB communication issues
- Provide configuration changes to remediate security issues based on customers' penetration test findings
- Direct customer contact and support for system or network configuration issues
Requirements
- Strong technical skills and at least 3 years of demonstrable experience resolving complex Level 2/3 issues
- Good knowledge of common network protocols and core network operations
- Solid experience with Windows and/or Linux operating systems
- Familiarity with one or more of the following databases is a plus: PostgreSQL, Oracle, MSSQL, MySQL, MongoDB, MariaDB, and DB2
- Ability to work efficiently under pressure and maintain professionalism while troubleshooting and investigating underlying issues
- German language skills (written and spoken) at C1 level and solid English skills.
Tech Stack
- Linux
- MariaDB
- MongoDB
- MySQL
- Oracle
- Postgres
Benefits
- A modern, spacious office with views over Lake Starnberg in Tutzing
- Subsidised lunches in our in-house restaurant
- A personal training/development budget
- 30 days of vacation per year
- 2 additional paid days off on Christmas Eve and New Year's Eve
- Up to 30 days of remote work per year from an EU country
- Bike leasing via our partnership with JobRad
- Flexible work-from-home options
- Team evenings every Thursday with company-provided refreshments
- A company pension plan (bAV)