Define and drive the end-to-end content strategy for Autodesk’s agentic experience
Establish standards and governance for conversational UX, artifact language, response structures, terminology
Architect content systems that enable AI agents to deliver intuitive, context-aware, and outcome-oriented experiences
Partner closely with Product, Design, Engineering, Research, Data Science, and Design Systems
Create reusable frameworks, principles, and decision models
Ensure the product’s linguistic and logic-based experience reflects Autodesk’s quality bar
Lead content strategy for complex and ambiguous problem spaces
Drive alignment across teams on how content should support user understanding, task completion, confidence
Identify and eliminate friction in enterprise experiences
Influence roadmap decisions by advocating for content strategy as a core part of system design
Define success metrics for content quality and effectiveness and partner with cross-functional teams
Mentor others and raise the practice of content strategy
Requirements
12+ years of experience in content strategy, UX writing, conversation design, information architecture, or related disciplines
Proven experience leading content strategy for large-scale, multi-surface product ecosystems
Deep expertise in conversational UX, content design for AI-driven experiences
Familiarity with AI tools, agentic systems
Demonstrated ability to build scalable and measurable content frameworks
Strong understanding of how language, interaction logic, and product behavior work together
Experience partnering closely with Product, Design, Engineering, and Research
Excellent communication and storytelling skills
Track record of working effectively in fast-moving environments
Bachelor’s degree in English, Communications, Human-Computer Interaction, Information Design, Journalism, or a related field, or equivalent practical experience