Business Analyst – Microsoft Power Platforms
District of Columbia, United States of America
Full Time
1 week ago
$64,000 - $124,200 USD
No Visa Sponsorship
Key skills
BIPower BICommunicationRemote Work
About this role
Role Overview
- Provide access to M365 seeded Power Apps, Power Automate, and Power BI entitlements
- Support requests for additional licenses outside of seeded M365 entitlements, such as Dynamics 365
- Provide Helpdesk and Tier 2/Tier 3 support for questions related to access, capability, and other platform support requests
- Curate knowledge articles and FAQs doc
- Maintain license inventory and CoE
- Maintain service request catalog in DAYS (update, add, remove entries)
Requirements
- Familiar with Microsoft Power Platform > Power Apps, Model-driven, Canvas App, Dynamics, etc.
- Excellent troubleshooting and communication skills and attention to detail
- US – Citizen
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options