Key skills
CommunicationSales
About this role
Role Overview
- Manage the entire customer experience
- This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
- Look for ways to maximize sales opportunities and encourage customer loyalty
- Adapt communication style to differing audiences in email, over phone, or in person
- Pick, prepare, and stage will call orders/shipping product
- Prepare customer backorders and put away other stock received
- Help with merchandising and perform showroom replenishment
- Perform inventory counts
- Learn and easily navigate through different computer systems for customer-facing and warehouse activities
- Perform housekeeping tasks to ensure branch appearance meets Grainger standards
- Agree to safety guidelines and comply with all process standards including wearing personal protective equipment
Requirements
- Flexibility to work any time within branch hours of operation
- Will safely lift up to 50 pounds unassisted and heavier loads with assistance
- Learn and operate powered industrial equipment
Benefits
- Medical, dental, vision, and life insurance plans
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents