Configure content solutions for moderate complexity Agile stories, ensuring alignment with business and technical requirements.
Interpret rules and regulatory requirements from standards organizations (e.g., ISO, NCCI, AAIS) and translate them into system configurations.
Debug and resolve configuration defects, performing root cause analysis and implementing fixes without collateral impact.
Develop and maintain automated unit and integration-level test scripts to validate content changes.
Follow development standards and participate in peer code reviews to ensure compliance with best practices.
Conduct source code management tasks, maintaining version control and documentation of configuration updates.
Work closely with developers, analysts, and business stakeholders to optimize content configuration and testing approaches.
Support system upgrades by assessing the impact of content changes and validating test results.
Contribute to knowledge-sharing initiatives, mentoring junior team members on content development methodologies.
Ensure adherence to Agile methodologies, participating in sprint planning, retrospectives, and process improvements.

Bachelor’s degree (or foreign equivalent) in Mathematics, Computer Science, Information Systems, or a related field, or equivalent work experience.
Minimum of 6 years of experience in content configuration, software development, or related technical roles.
Experience working with Duck Creek products and P&C insurance software applications.
Strong knowledge of XML document design and configuration methodologies.
10+ years of experience in software configuration and development (preferred).
Expertise in P&C insurance domains, including Commercial Auto, General Liability, and other product lines (preferred).
Familiarity with Agile development methodologies and continuous integration testing practices (preferred).

Associate Manager, Content Configuration

Key skills