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Client Services Representative, Lab Associate – Transport at GIA (Gemological Institute of America) | JobVerse
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Client Services Representative, Lab Associate – Transport
GIA (Gemological Institute of America)
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Client Services Representative, Lab Associate – Transport
New York City, New York, United States of America
Full Time
2 weeks ago
$22 USD
No Visa Sponsorship
Apply Now
About this role
Role Overview
Manage client accounts
Provide consultations to address clients' gemological inquiries
Influence production and shipping schedules
Resolve routine problems by troubleshooting
Coordinate with other departments to ensure client satisfaction
Handle intake window and other duties as assigned
Requirements
High School Diploma
2+ years of related experience within GIA or minimum 6 months experience as a level 1 or equivalent
Sound knowledge and application of MS Office (Excel, Word, PowerPoint)
Sound knowledge and application of GIA proprietary systems (Spectrum, Searchlight, etc.)
Basic knowledge of diamond grading and/or gemology function
Benefits
Competitive medical, dental, and vision plans
Matching 401-K plans (no vesting required)
Paid vacation, sick leave, and holidays
Tuition assistance
Commuter benefits
Apply Now
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