Client Services Representative, Lab Associate – Transport
New York City, New York, United States of America
Full Time
2 weeks ago
$22 USD
No Visa Sponsorship
About this role
Role Overview
- Manage client accounts
- Provide consultations to address clients' gemological inquiries
- Influence production and shipping schedules
- Resolve routine problems by troubleshooting
- Coordinate with other departments to ensure client satisfaction
- Handle intake window and other duties as assigned
Requirements
- High School Diploma
- 2+ years of related experience within GIA or minimum 6 months experience as a level 1 or equivalent
- Sound knowledge and application of MS Office (Excel, Word, PowerPoint)
- Sound knowledge and application of GIA proprietary systems (Spectrum, Searchlight, etc.)
- Basic knowledge of diamond grading and/or gemology function
Benefits
- Competitive medical, dental, and vision plans
- Matching 401-K plans (no vesting required)
- Paid vacation, sick leave, and holidays
- Tuition assistance
- Commuter benefits