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Customer Onboarding Specialist – Bilingual, Spanish/English at Career Group | JobVerse
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Customer Onboarding Specialist – Bilingual, Spanish/English
Career Group
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Customer Onboarding Specialist – Bilingual, Spanish/English
Bogotá, Bogota D.C., Colombia
Full Time
1 week ago
$8,000,000 COP
No Sponsorship
Apply Now
Key skills
Go
SaaS
About this role
Role Overview
Lead and deliver Enterprise onboarding from kickoff to go-live
Guide customers through configuration and best-practice setup (customer executes, you advise)
Run structured onboarding sessions (kickoff, configuration, enablement, go-live)
Drive progress, remove blockers, and keep onboarding on track
Deliver user enablement and training for key stakeholder groups
Provide ongoing guidance and flexible support based on customer needs
Partner closely with Enterprise CSMs to ensure a smooth handover and long-term success
Improve onboarding materials, templates, and internal ways of working
Collect insights and feedback to continuously improve the Enterprise onboarding experience
Requirements
Experience in onboarding and technical customer support in the SaaS industry
Experience in the HR industry
A hobby "tech-savvy" person
A ping pong professional 🏓... we're kidding! But we do like to play.
Benefits
Development opportunities 🏃🏻♂️
The opportunity to work with the Market's best product ✨
Be part of a great team 💕
Apply Now
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