Key skills
Assembly
About this role
Role Overview
- Accountable for working with the Front Office Application support team
- Ability to work in 3 different time zones on rotation basis and over weekend for business critical activities
- Responsible for Incident Management within the Front Office area
- Responsible for working with Front Office Application support to drive Service Improvement
- Accountable to work with business users to identify concerns or areas for improvement in their workflows and work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution
- Accountable for understanding the entire Trade Life Cycle and prioritize the issue based on criticality
- Responsible for championing the use of Aladdin throughout the business
- Responsible for participating in any Business Continuity, Disaster Recovery and Failover activities
- Ability to resolve queries related to Business critical applications e.g. Aladdin, Bloomberg, WSO etc.
- Responsible to drive prioritization for the Front Office book of work.
Requirements
- Accountable for working with the Front Office Application support team
- Ability to work in 3 different time zones on rotation basis and over weekend for business critical activities
- Responsible for Incident Management within the Front Office area
- Responsible for working with Front Office Application support to drive Service Improvement
- Accountable to work with business users to identify concerns or areas for improvement in their workflows and work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution
- Accountable for understanding the entire Trade Life Cycle and prioritize the issue based on criticality
- Responsible for championing the use of Aladdin throughout the business
- Responsible for participating in any Business Continuity, Disaster Recovery and Failover activities
- Ability to resolve queries related to Business critical applications e.g. Aladdin, Bloomberg, WSO etc.
- Responsible to drive prioritization for the Front Office book of work.
Tech Stack
- Assembly
Benefits
- Exciting career growth opportunities