Initiate timely contact with all relevant parties upon claim assignment
Handle low to moderate third-party general liability claims involving property damage and bodily injury
Evaluates claims exposure and determines appropriate resolution strategies
Analyze insurance policies to determine applicable coverage
Draft and issues coverage position letters
Negotiate bodily injury, property damage settlements
Ensure all claim activities comply with DOI regulations and internal policies
Maintain timely, accurate, and complete documentation of all claim activities and decisions
Collaborate with underwriting, and internal teams to share insights and coordinate claim strategies
Provide feedback to business partners to support continuous improvement in claims handling

Bachelor’s degree preferred
Professional designations (CPCU, SCLA, AIC, JD) are a plus
2-7 years of general liability claims experience is preferred with consistent high level of performance and achievement
Must be licensed or have the ability to become licensed in all required states
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Knowledge of industry trends and legal developments affecting claims handling
Ability to manage multiple claims and competing priorities
Ability to adapt to evolving regulatory and legal environments
Complete assigned tasks correctly, on time and able to learn quickly
Self-motivated and demonstrating attention to detail
Be able to work independently for extended periods
Excellent written and verbal communication skills as well as general business understanding

Casualty Claims Examiner

Key skills