Clinical Services Manager – Cancer Clinics

Role Overview

• Responsible for supervising and coordinating daily operations of the designated clinic/unit, including patient care and clinic/unit business processes
• Demonstrates effective analytical abilities to identify clinic/unit needs that require intervention and/or revision
• Serves as a liaison with Director and Administration, exchanging information and identifying problems or needs related to clinical activity
• Maintains awareness of clinic/unit status and potential problems by functioning as a working supervisor
• Supervises and implements Quality Assurance studies, provides reports to appropriate personnel, analyzes and identifies critical factors of patient care to facilitate enhancement of the quality of patient care offered
• Demonstrates cost-conscious awareness by comparing/analyzing clinic/unit expenditures monthly against general ledger and effectively utilizing staff, space, and supplies within budgetary restraints
• Plans measurable clinic/unit-related goals and objectives as guidelines for performance
• Conducts annual needs assessment with staff
• Participates in formal development of maintenance, capital equipment and staff budgets
• Develops, interprets, and implements policies, guidelines, protocol, job descriptions, and performance appraisals annually
• Coordinates scheduling of leave time
• Submits documented plan for any physical plant renovation or repair as necessary
• Participates on ad hoc committees, as required, to develop plans related to clinic/unit issues
• Maintains a current awareness of the abilities and limitations of each staff member
• Demonstrates good managerial judgment in assigning duties appropriate to each individual
• Demonstrates effective time management and delegation skills to accomplish clinic/unit activity within work schedule restraints
• Implements good managerial judgment by conducting all aspects of supervision in a fair, consistent, objective, and professional manner
• Maintains adequate staffing pattern, adjusting assignments and coordination with other Managers as necessary
• Initiates purchase of new equipment and supplies
• Participates in daily clinic/unit activity to coordinate clinic/unit functions and facilitate problem solving
• Prepares statistical/narrative reports as requested
• Produces biweekly payroll and maintains documentation of employee time benefits used
• Monitors and documents tardiness and absenteeism
• Interviews, hires, and orients new employees; documents orientation of each new employee, coordinating with personnel and adhering to UAMS policy
• Provides continuing education opportunities for employees within budgetary constraints, ensuring that appropriate employees are cross-trained
• Uses both formal and informal evaluation processes to reward or modify employee behavior.
• Perform other duties assigned.

Requirements

• Bachelor of Science in Nursing (BSN) degree
• Five (5)+ years of experience in the field of Nursing, with at least three (3) years of experience in a supervisory capacity.
• Valid Registered Nurse license
• Master of Science in Nursing (MSN) degree (preferred)
• National Certification (preferred)

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy