Business Analyst, Data Analyst

Role Overview

• Facilitate workshops and stakeholder discussions to gather information on business processes, data usage, pain points, reporting needs and improvement priorities
• Support the delivery of domain assessments, including the documentation of business context, data flows, systems, ownership, risks, issues and opportunities
• Support the development of data strategies by gathering relevant business context, identifying themes, summarising findings and helping shape strategic recommendations
• Contribute to data maturity assessments by collecting evidence, documenting current capabilities and helping assess strengths, gaps and priority improvement areas
• Support the definition and documentation of data governance structures, including roles, responsibilities, decision points, controls and supporting processes
• Assist with the development of data-related policies, standards and supporting documentation, ensuring outputs are clear, practical and aligned with client needs
• Capture, document and structure business use cases, requirements and expected outcomes to support prioritisation and solution design
• Analyse and document current-state and future-state business processes, identifying inefficiencies, control gaps, data issues and opportunities for improvement
• Work with technical colleagues to translate business needs into well-defined requirements that support architecture, engineering and reporting delivery
• Help develop high-quality client deliverables including assessment reports, requirement documents, process maps, governance artefacts, policy drafts and presentation materials
• Support the identification and documentation of data quality challenges, ownership gaps, reporting risks and other issues affecting the effective use of data
• Contribute to the ongoing improvement of internal methods, templates and approaches used across Seriös Group delivery
• Build strong working relationships with clients by demonstrating value creation, professionalism, curiosity, responsiveness and attention to detail
• Support pre-sales and early discovery activities where required by helping gather requirements, understand client needs and contribute to solution shaping

Requirements

• Strong analytical thinking, with experience interpreting business challenges, data issues and process inefficiencies in a structured way
• Skilled in gathering, organising and documenting requirements, findings and recommendations clearly and accurately
• Excellent communication skills, with confidence engaging both technical and non-technical stakeholders
• Strong facilitation and stakeholder engagement skills, including running workshops, asking effective questions and drawing out meaningful insight
• Self-motivated, proactive and comfortable working independently as well as collaboratively within multi-disciplinary teams
• Highly developed interpersonal skills, with the credibility to build trusted client relationships and work effectively across different levels of an organisation
• Commercial awareness and a clear understanding of how data, governance and process improvement support wider business objectives
• Strong written communication skills, with experience producing clear, well-structured and professional client-facing deliverables
• Organised and adaptable, with the confidence to manage competing priorities and respond to changing client and business needs
• Strong attention to detail, with a focus on consistency, quality and producing practical outputs that can be acted upon
• Curious and improvement-focused, with an interest in data strategy, governance, business analysis and modern data practices
• Comfortable working alongside architects, engineers and analysts to translate business needs into well-defined outputs and requirements