Key skills
AnalyticsLeadershipStakeholder ManagementCommunicationCollaborationPresentation Skills
About this role
Role Overview
- Act as a trusted advisor to the EVP on strategic, operational, and organizational matters
- Support development and execution of global operations strategy and annual operating plans under the Run-Transform-Innovate-People model
- Translate strategic priorities into actionable plans and measurable outcomes
- Provide analysis and recommendations on key business decisions
- Serve as liaison between Global Operations and IMUs, SGUs & Corporate (Finance, HR, Procurement, LIFE etc.)
- Ensure alignment of operational priorities with broader corporate strategy
- Drive collaboration across regions and functions to deliver enterprise-wide outcomes
- Drive execution of high-priority initiatives across global operations
- Track and monitor KPIs, dashboards, and performance metrics
- Risk & Issue management
- Identify risks, bottlenecks, and process inefficiencies; implement corrective actions
- Lead cross-functional initiatives to improve operational effectiveness and scalability
- Prepare executive briefings, presentations, and communications
- Manage the EVP’s strategic agenda, ensuring focus on highest-impact priorities
- Facilitate leadership team meetings, including agenda setting, follow-ups, and action tracking
- Lead large-scale transformation and change initiatives within the SGUs (Domain Operations, F&A Ops and FRAC)
- Develop communication plans to ensure transparency and engagement across global teams
- Implement governance frameworks to support structured decision-making
Requirements
- Familiarity with analytics, digital transformation, and outsourcing models
- Strong strategic and analytical capabilities
- Exceptional project and program management skills
- Executive-level communication and presentation skills
- High emotional intelligence and stakeholder management ability
- Ability to operate effectively in ambiguity and fast-paced environments
- Strong financial and business acumen
- Discretion and integrity in handling confidential matters
- Bachelor’s degree required, MBA or advanced degree preferred
- 10–12+ years of experience in operations, strategy, consulting, or business leadership roles
- Experience working in a global, matrixed organization
- Prior experience in a Chief of Staff, strategy, consulting, or senior operations role preferred
Benefits
- Familiarity with analytics, digital transformation, and outsourcing models
- Strong strategic and analytical capabilities
- Exceptional project and program management skills
- Executive-level communication and presentation skills
- High emotional intelligence and stakeholder management ability
- Ability to operate effectively in ambiguity and fast-paced environments
- Strong financial and business acumen
- Discretion and integrity in handling confidential matters
- Bachelor’s degree required, MBA or advanced degree preferred
- 10–12+ years of experience in operations, strategy, consulting, or business leadership roles
- Experience working in a global, matrixed organization
- Prior experience in a Chief of Staff, strategy, consulting, or senior operations role preferred