Drive success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bill
Meet daily outbound sales production and monthly quality goals
Identify eligibility, then consistently close enrollments
Be an active team member in a remote environment; participate in training sessions and more to develop and grow
Thrive in an environment to earn a commission, based on defined metrics

Experience handling inbound or outbound voice calls
Expertly navigating a script
Supporting customers and tech inquiries
Comfort with a committed schedule with set lunches and breaks
Appreciation for goals and performance metrics
High School Diploma or GED (required)
Ability to type 35+ WPM
No attendance or punctuality concerns
Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously
Sales-oriented with a focus on customer service satisfaction “How can I help you?” attitude

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career

Outbound Sales Specialist

Key skills