About this role

Manage the day-to-day allocation of creative resource across all live and upcoming projects
Maintain an accurate, live view of workload, capacity and utilisation
Run weekly resource planning sessions and continuously adjust based on changing priorities
Identify and resolve resourcing conflicts before they impact delivery
Work closely with Client Services to align resource plans to budgets and timelines
Track freelance requirements, manage bookings and control associated costs
Ensure all work is correctly scheduled, communicated and visible to stakeholders
Support forecasting by identifying upcoming gaps, risks and capacity issues
Build and maintain a strong freelance and supplier network

Solid design / creative agency experience in a Creative Services / Creative Resourcing role
Ability to work in a team to support the agency offices and departments
Outstanding project management skills
Exceptional attention to detail
Excellent communication skills
Strong problem-solving skills
Ability to work in a proactive, fast-paced environment; be flexible and responsive
Strong relationship building skills – internally and externally

Competitive benefits package

Creative Services Manager

Key skills