Senior Product Manager – Hyperscale, Data Center

Role Overview

• Lead structured Voice of Customer programs across target segments — including direct customer interviews, win/loss analysis, advisory boards, and field feedback loops
• Conduct rigorous market sizing, segmentation, and competitive analysis to inform strategy and investment decisions
• Engage with industry analysts and participate in relevant forums to shape market narrative and gather forward-looking insight
• Own the end-to-end product roadmap for front-of-lifecycle DC infrastructure services
• Define product vision grounded in market dynamics, competitive intelligence, and customer need across different segments and geos
• Identify white space opportunities and build recommendations that drive differentiation, revenue growth, and operational scalability
• Build robust business cases for new capabilities and investments, including market opportunity sizing, financial modeling, pricing strategy, and ROI projections
• Define success metrics and KPIs for each capability area; establish clear go/no-go criteria and track performance post-launch
• Partner with cross-functional teams to ensure plans are grounded in realistic growth targets, cost structures and margin levels
• Develop and deliver compelling executive-level presentations to secure investment, alignment, and go-forward decisions from Leadership Teams
• Drive cross-functional consensus across Technology/Engineering, Operations, Commercial and Finance — managing competing priorities and navigating organizational complexity
• Maintain a clear, regularly updated product narrative that keeps stakeholders informed and engaged throughout the product lifecycle
• Partner with Sales, Marketing, and other GTM teams to develop positioning, packaging and pricing strategies for new capabilities
• Partner with Technology/Engineering on software build-out
• Partner with Operations on onsite / shop floor processes. Define service specifications, SLAs, and acceptance criteria in partnership with delivery stakeholders
• Work across end-to-end teams (from Marketing to Billing) to ensure service capabilities are operationally ready to scale
• Support enablement efforts
• Support pipeline development through customer engagements, RFPs, and executive briefings; serve as a product SME in customer-facing conversations
• Establish feedback mechanisms to continuously improve service quality and customer satisfaction measured through NPS scores
• Track product performance against success metrics/KPIs set prior to launch

Requirements

• 15+ years of Product Management experience, with a focus on enterprise data center infrastructure
• Deep domain knowledge of the Data Center ecosystem — including Hyperscale cloud builders (AWS, Azure, GCP, Oracle, etc.), Neo Cloud / GPU cloud operators, Enterprise DC environments, and CoLo providers (Equinix, Digital Realty, etc.)
• Hands-on familiarity with front-of-lifecycle workflows: hardware procurement and configuration, rack and stack, staging and integration, deployment logistics, and smart hands services
• Demonstrated ability to develop and present business cases and strategic plans to senior leadership, and to achieve buy-in across complex, matrixed organizations
• Strong analytical skills — comfortable building financial models, sizing markets, and synthesizing qualitative and quantitative data into clear recommendations
• Excellent communication and storytelling skills; able to translate technical complexity into crisp, compelling narratives for executive and customer audiences
• Experience engaging with industry analysts and customers as a product spokesperson
• Bachelor's degree or equivalent experience is required, MBA preferred.

Tech Stack

• AWS
• Azure
• Cloud
• Google Cloud Platform
• Oracle

Benefits

• Employee's starting salary may vary based on a variety of factors.
• Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.