Own and coordinate compliance activity across ISO 9001, 14001 and 27001, TSA, CHAS and Health & Safety, ensuring audits, evidence and corrective actions are managed and on track.
Support data protection, information governance and ESG reporting by coordinating workflows, maintaining documentation and preparing draft materials.
Maintain compliance policies, registers, calendars and governance frameworks, ensuring cyclical reviews and renewals are completed.
Work with teams to identify gaps in processes and controls, capturing clear, auditable documentation (process maps, SOPs and work instructions).
Coordinate risk and incident registers, track actions and escalate issues where required.
Act as a central compliance partner across the business, preparing updates and briefing materials for senior leadership and governance forums.

Experience in a structured, analytical or process‑driven role (e.g. compliance, audit, risk, consulting, operations or similar).
Proven ability to interpret complex requirements and translate them into clear, structured and auditable workflows.
Demonstrable experience capturing and documenting operational processes, including SOPs, process maps or work instructions.
Confidence facilitating workshops and working sessions to extract knowledge and turn it into clear, controlled documentation.
Highly organised with strong attention to detail and excellent written and verbal communication skills.
Self‑directed, delivery‑focused and comfortable managing competing priorities with minimal supervision.
Strong analytical and problem‑solving skills, with the ability to create order from complexity.
Willingness and ability to travel regularly to Norwich and New Milton (typically every 2–4 weeks).

175 hours holiday pa plus bank holidays
Private Medical Insurance
Individual Cover
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on our services & products
Pension Scheme, up to 4% Company matched
Free on-site parking

Compliance Manager

Key skills