Lead end-to-end delivery of projects within a PMO-driven framework, ensuring alignment with organizational strategy, governance standards, and best practices.
Manage a portfolio of projects of varying size and complexity, with a strong focus on AI-enabled initiatives, automation, and digital innovation.
Develop, maintain, and execute detailed project plans including scope, schedule, budget, risks, and dependencies.
Partner with cross-functional stakeholders to define business requirements and ensure successful delivery of solutions that drive measurable outcomes.
Drive PMO standards and governance, including project intake, prioritization, stage gates, and status reporting.
Provide clear and concise updates to leadership through executive dashboards, presentations, and portfolio-level reporting.
Facilitate regular stakeholder meetings, steering committees, and working sessions to ensure alignment and transparency.
Coordinate internal teams and external vendors to ensure seamless project execution and delivery.
Assist in the evaluation of software solutions, including AI platforms, ensuring alignment with business needs and enterprise architecture.
Analyze and optimize business processes, proactively identifying opportunities for efficiency, automation, and continuous improvement.
Drive adoption of new technologies through structured change management practices, training, and stakeholder engagement.
Support in gathering, documenting, and validating business and functional requirements through stakeholder interviews, workshops, and process analysis.
Coordinate end-user communications, including announcements, updates, and feedback collection during and after implementation.
Monitor user adoption and feedback and recommend enhancements and solutions to improve usability and adoption.
Serve as the liaison between IT, business teams, and leadership to ensure alignment across all project phases.
Ensure comprehensive documentation of project artifacts, decisions, risks, and lessons learned.
Support the continuous improvement of PMO processes, tools, templates, and reporting standards.
Requirements
8+ years of experience in IT project management, business analysis, or related roles.
Experience managing or contributing to AI, automation, or digital transformation initiatives preferred.
Smartsheet Product and Solution Certification strongly preferred.
PMP certification or equivalent project management training strongly preferred.
Bachelor’s degree in Computer Science, Information Systems, or related field preferred.