Works extensively on the shop floor alongside operators, embedding quality thinking and local problem solving to support fostering a Quality culture
Through Process Audits to scour the site for visible issues in the product and process. Coordinates immediate resolution
Leads and supports cross‑functional improvement initiatives focused on product and process quality, partnering with operations and continuous improvement resources
Supports the knowledge transfer between departments through daily teaching and coaching on the shop floor, imparting technical process knowledge and observation-based problem-solving strategies
Becomes a subject matter expert in area of coverage
Acts as a quality leader within the plant by influencing behaviors, reinforcing standards, and driving sustainable improvements across departments
Supports internal investigation and resolution of customer claims and complaints in collaboration with field, sales, or customer support teams
Develops SPC tools and works to manage the output response to special cause variation

Bachelors Degree in Metallurgy or Engineering-related degree or relevant work experience
Must be able to interpret engineering drawings, specifications, and industry standards
Experience with part approval and product or process qualification activities (e.g., first article inspections, part submission documentation, or equivalent)
Formal training in structured problem-solving methodologies (e.g., A3, DMAIC, 8D)
Demonstrated ability to collaborate cross-functionally with operators, technicians, and supervisors to resolve quality issues in real time
Experience supporting quality engineering activities in manufacturing environments, including metals processing or other industrial production operations

Quality Engineer

Key skills