Supports the design of custom enterprise network solutions for Comcast Business customers
Troubleshooting, installing, implementing and administering network systems
Providing Tier IV Help Desk escalation support
Analyzes capacity issues and develops capacity planning models
Responsible for ensuring planned maintenance and testing activities are executed
Developing guidelines for network configuration and security standards
Serves as a technical lead, providing guidance and mentorship to junior network engineers
Leads the design and implementation of custom network solutions for existing and potential customers
Follows best-practice industry standards to provide a network design which is functional, scalable and secure
Supports the Solutions Architect group to design, document and implement customer pilots
Provides network engineering support to Sales organization as required
Troubleshoots, diagnoses and resolves customer network issues
Researches, evaluates and provides recommendations for new hardware and software solutions
Creates technical presentations as needed, presenting to various audiences
Develops, documents and maintains processes and procedures related to design, implementation, maintenance and operations of various complex customer networks
Analyzes customer bandwidth requirements and system interdependencies as required
Supports various professional services projects for existing or prospective customers
Must be able to work nights and weekends, variable schedule(s) as necessary
Requirements
B.A. or B.S. Degree in a technical field from an accredited college or university or equivalent experience
7+ years of experience in network design, implementation, installation, maintenance and troubleshooting of complex networks
CCNP, JNCIP, FNCSP(NSE4), CCVP, CCSP Certification or equivalent on-the-job experience considered
Strong working knowledge of various Vendor routers, switches, firewalls, SDWAN appliances and wireless devices to include; Cisco, Meraki, Fortinet, Juniper, Aerohive, Mist and Cradlepoint
Strong understanding of networking technologies to include : SDWAN technologies
High Availability protocols such as; HSRP, VRRP, GLBP
IP Routing protocols to include; RIPv1, RIPv2, OSPF, BGP, EIGRP, Policy Routing
Tunneling protocols to include; GRE, IPSec, DMVPN, IWAN
QOS, Traffic Policing and Shaping
ACLs, AAA, TACACS+, RADIUS, SNMP, DHCP
Switch VLANs, VTP, STP
Wireless Networking
Understanding of VoIP, SIP and PRI voice technologies
Understanding of various network tools to include WhatsUp Gold, SolarWinds Orion, Cisco CCE, Cisco Prime, FortiManager, FortiAnalyzer, Wireshark or Netscout
Understanding of various compliance requirements, to include, but not limited to, PCI DSS, HIPAA, SOC a plus
Organized individual with the ability to manage multiple projects or tasks, while in a leadership or team member role.
Strong technical documentation skills, to include creating network diagrams, operations and maintenance procedures, and technical presentations.
Strong verbal skills, to include technical presentations to all levels of technical expertise.