About this role
Role Overview
- Interacting with internal and external stakeholders, expresses ideas, organizes and delivers information appropriately in a virtual, highly matrixed and global environment
- Plans and organizes tasks and work responsibilities to achieve objectives
- Adheres to organizational policies and procedures
- Process incoming and outgoing domestic and international communications in IP management software
- Routinely review and file prosecution related documents with the USPTO for all stages of prosecution
- Coordinate and facilitate timely instructions to foreign agents in order to meet deadlines for non-US patent or trademark prosecution deadlines
- Manage, create and maintain documents on behalf of customers as per their directions including but not limited to scanning and filing of incoming documents, retrieving, sending requested documents to customers, unfiled matters, file intakes and file transfers
- Prepare documents for signature and collaborate with customer contacts to fulfil requirements of various patent offices as requested
- Maintain customer docket and run reports as appropriate and correspond internally and externally regarding deadlines and status of applications
- Develop and maintain a working knowledge of domestic and international intellectual property office rules and procedures
- Assist in establishing policies and procedures to ensure quality improvement efforts will meet or exceed internal and external customer needs and expectations
- Document and track daily work in time-tracking system within prescribed deadlines and SLA’s
- Liaise with all areas of the business where/when defined to meet customer expectations by ensuring adherence to the agreed or required service levels
Requirements
- Associate's degree or equivalent relevant work experience
- 2+ years of patent docketing experience
- Experience using IP management software, specifically TIPMS
- Experience in Microsoft Suite: Outlook, Word and Excel
- TIPMS IPMS experience, preferably with extensive (5-10) years of foreign patent docketing experience
- 2+ years of experience using Memotech, Foundation IP, IP Manager, The IP Management System, Inprotech, or IPFolio
- U.S. and foreign patent docketing and trademark filing & prosecution experience
- A paralegal certificate from an ABA approved program is a plus
- Work experience in the pharmaceutical industry
Benefits
- medical
- dental
- prescription drug
- life insurance
- 401k with match
- long term disability coverage
- vacation
- sick time
- volunteer time
- discount programs