Accounting Assistant – Associate

Role Overview

• Collaborate with internal departments (claims, contact center) to follow up on billing issues, claims payments, and discrepancies.
• Ensure timely response to internal departments requests, tracking and resolution of billing issues on customer accounts.
• Updating payment processor reconciliations daily, resolving any unreconciled items
• Ensuring timely response to employees for questions surrounding the concur employee expense and corporate card program, including assisting employees in submitting expense reports, answering coding questions, and managing the transfer of reports to the entity responsible for payment.
• Running reporting and providing journal entry for concur accrual on a monthly basis to multiple entities.
• Work closely with the finance and accounting teams.
• Ensure compliance with company policies, industry regulations, and accounting standards.
• Resolve and track customer account inquiries.
• Participates in process improvement initiatives.
• Performs other duties and responsibilities as assigned.

Requirements

• Equivalent work experience (One-year relevant experience is equivalent to one-year college)
• Assist in processing day to day transactions and payment processor related reconciliations
• Assists with billing inquiries and related changes
• Responsible for claims related processes that reside in accounting, such as cheque printing, stop payments, claim payment reissues
• Works under limited supervision for routine situations
• Provides assistance and training to employees

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)