Manage property claims end-to-end, from first notification of loss through to settlement
Built and maintain high-quality relationships with stakeholders, brokers, and policyholders, consistently meeting the service standards our clients expect
Prioritise and organise a varied caseload, working within system driven SLAs and workflows to keep claims moving efficiently
Communicate clearly and professionally
whether that's a coverage letter, a call with a claimant, or an update to a client adapt quickly in a past-paced enviroment

Minimum of 5 years of experience in property claims in all or any of the following: Commercial, Personal, Agriculture
Business Interruption knowledge would be advantageous
Claims authority of £25,000 or more in current role
Awareness of current UK trends associated with Insurance and the wider market impacts
Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
Curious and motivated by problem solving and questioning the status quo
Desire to engage in learning opportunities and continuous professional development
Willingness to travel for client and claims needs

Generous health-insurance package with nationwide coverage
Pension plan with employer contributions
Competitive holiday / leave policy in addition to bank holidays – we want our employees fresh, healthy, happy, and energized!
Industry Qualifications paid by us (after a qualifying period)
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want.
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
Work toward reducing and eliminating all the administrative work from an adjuster role
Foster a culture of empathy, transparency, and empowerment in a remote-first environment

Property Claims Adjuster

Key skills