Independently investigates, evaluates, and negotiates the resolution of assigned claims within approved authority
Responsible for making recommendations for claim outcomes on claims exceeding level of authority
Conduct investigations of assigned claims in adherence with corporate timeliness and quality performance standards
Document activities, case action plans, settlements evaluations and requests for authorizations in the claim notes
Provide management and internal and external customers with documentation to support recommendations and claim status as required
Direct the litigation process and work with attorneys to establish defense strategy and case legal budget
Negotiate settlements with opposing counsel
Evaluate specials, damages, and/or extent of disability, and negotiate settlement with individual claimants and/or attorneys
Review independent adjustor's reports and handle claim outcomes.

Bachelor's degree (4 years job related work experience or Associate's and 2 years job related work experience)
2 years of area related adjusting experience
Valid adjustor's license in required states or ability to acquire within 6 months if required by the resident state's department of insurance
Strong organizational skills
Solid ability and experience navigating multiple systems
Able to work independently
Able to manage distractions effectively
Strong communication skills, both verbally and written.

Claims Adjuster II – Property, Auto, Liability

Key skills