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Network Operations Specialist
Viamedia
Remote
Website
LinkedIn
Network Operations Specialist
United States
Full Time
2 weeks ago
No Visa Sponsorship
Apply Now
Key skills
Unix
About this role
Role Overview
Offer first line of defense troubleshooting practices to solve day-to-day issues for all Viamedia staff from a technical perspective.
Help facilitate any work that needs to be completed, whether that work is in a Viamedia office or MSO partner’s headend.
Monitor all systems both Headend and Network related; and provides advanced troubleshooting skills.
Helps to maintain daily technical run rate reports, noting any problems to show potential issues or areas for improvement.
Process schedules and verifications on a daily basis.
Ability to work with minimal or no supervision.
Run rate integrity, maintaining highest possible success rate of spot playback.
Assign with project facilitation, oversight, and completion of assignments.
Create and maintain reports as needed or assigned.
Pursue higher level of understanding of partner/vendor products.
Provide outstanding customer service to both internal and external customers.
Requirements
Some College Preferred
Understanding of networking and troubleshooting skills a must.
Microsoft Windows and Office suite a must.
UNIX experience a plus.
Must be able to lift up to 50 lbs.
Some late nights and weekends will be required.
Some travel may be required.
Tech Stack
Unix
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Network Operations Specialist at Viamedia | JobVerse