Medical Information and Adverse Event Intake Specialist, Slovenian, Croatian, English

Role Overview

• Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required
• Receive, triage, review and process Lifecycle safety operational data
• Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology
• Writing descriptive narratives, generating queries pertinent to the case
• Performing quality control, assisting with reconciliation, driving case closure, coordinating translations
• Receive and document incoming telephone calls or emails from investigative sites or other sources reporting safety data
• Build a positive, collaborative team environment with Lifecycle safety team members
• Liaise with Project Manager by proactively identifying issues and proposing solutions
• Participate in training across Lifecycle safety process service offerings

Requirements

• Life Sciences Degree
• Excellent written and verbal skills in Slovenian, Croatian and English
• Willingness and aptitude to learn new skills across our Lifecycle Safety service lines
• Excellent attention to detail and accuracy maintaining consistently high-quality standards
• Excellent organizational skills and time management skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.

Benefits

• Use your scientific and foreign language expertise and knowledge to join a fast-growing team.
• Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities.
• Training and mentoring for less experienced team members.