Own the D365 F&O OTC technical workstream — configuration, design, and technical validation.
Partner with the OTC Business Process Lead as a true peer.
Lead fit-gap analysis and technical design sessions.
Configure OTC modules in D365 F&O: sales order management, pricing engines, trade agreement journals, price groups, rebate management, customer and vendor portals, AR, and related integrations.
Own technical validation and defect resolution within the OTC workstream.
Navigate OTC localisation across European markets: VAT treatment, e-invoicing requirements, cross-border pricing, and country-specific trade structures.
Work effectively in an EDI-heavy transaction environment.
Collaborate with the enterprise architect on end-to-end design and integration standards.

Deep, hands-on D365 F&O OTC implementation experience — configuration ownership, not project participation.
5 years is the floor; 7+ is what we're targeting.
Proven D365 pricing configuration depth: trade agreement journals, price groups, multi-tier discount structures, rebate management, and deduction handling.
Multi-country or European OTC implementation experience — you understand that VAT schemes, e-invoicing mandates, and trade structures differ meaningfully across EU markets and you've designed D365 OTC configuration to reflect that.
Awareness of how 3PL, 3PM, and broker/distributor supply models affect OTC process design and D365 configuration.
EDI fluency in a B2B OTC context.
Comfortable holding the technical lane in a peer partnership with a Business Process Lead.
Awareness of OTC-Finance boundaries in D365: AR posting, revenue recognition, intercompany billing.
Strong documentation and communication habits.
Experience with Microsoft implementation methodology and agile delivery practices.
CPG or distribution industry background is a genuine advantage.

D365 Implementation Specialist – Order to Cash

Key skills