Regional Director of Operations

Role Overview

• Provide leadership oversight across all operational functions within the region – including Sterile Processing, Transportation, and Facilities
• Lead and develop site-level Directors, Managers, and Coordinators across disciplines
• Establish regional priorities, performance goals, and operating standards
• Align all site operations with company strategy and regional growth initiatives
• Drive operational integration across departments to ensure seamless execution
• Ensure consistent adherence to AAMI, CDC, CMS, DOT, OSHA, and accreditation standards across all sites
• Oversee audit readiness, inspection outcomes, and regulatory compliance across functions
• Standardize workflows, documentation, and process execution across facilities and teams
• Monitor performance trends across SPD, logistics, and facilities, proactively addressing risks
• Mentor and coach site-level leaders across all operational functions
• Build leadership bench strength and succession pipelines in partnership with HR and Talent
• Drive consistent performance management and accountability frameworks
• Support hiring strategy and onboarding for key operational leadership roles
• Own regional performance metrics across quality, turnaround time, throughput, and service reliability
• Lead root-cause analysis and cross-functional corrective actions
• Identify and scale best practices across sites and functions
• Drive continuous improvement initiatives that enhance efficiency, consistency, and outcomes
• Serve as the regional operational leader in collaboration with clinical partners and health systems
• Align SPD, Transportation, and Facilities with customer expectations and service-level commitments
• Partner with internal leadership across Operations, Logistics, and Facilities to drive system-wide improvements
• Represent the region in executive-level discussions, planning, and growth initiatives.

Requirements

• Certification in sterile processing (CRCST or equivalent strongly preferred)
• 10+ years of operational experience, with at least 5+ years in multi-site leadership roles
• Demonstrated success leading across multiple functions (SPD, logistics, facilities, or similar)
• Strong knowledge of regulatory standards across healthcare operations and transportation environments
• Proven ability to build leaders and drive performance through others
• Experience scaling operations in high-growth or multi-site environments
• Excellent communication, strategic thinking, and operational leadership skills.

Benefits

• A compelling vision and mission, and the collective pursuit of excellence.
• A great environment. We’re fun to work with and are building an awesome team.
• Generous benefits and growth opportunities with a well-positioned, fast-growing company.